Employees are also said to have lived in substandard dormitories, as well as working significantly longer hours than was claimed. Other reports claimed that workers were given insufficient PPE to work on hazardous production lines.
Apple contracts almost all of its manufacturing out to third-parties, but is still held responsible for the ethical standards used. Its most notorious third-party relationship is with Hon Hai Precision Industry, or Foxconn, where a series of employees died by suicide to worldwide outrage. In 2017, Foxconn was found to have made high school students work 11-hour days building the iPhone X or else they wouldn’t graduate.
In 2018 another partner, Catcher Technology, was found to have made employees stand for 10 hours a day in a toxic environment without any PPE. That included workers who were standing next to 80-decibel noise not being handed earplugs, and exposed to metallic particles without any goggles. Workers were expected to sleep in unclean dormitories that lacked hot water and even basic washing facilities.
And in 2019, Apple and Foxconn admitted that the latter had hired too many temporary workers to deal with a surge in demand, in violation of local laws. That same year, a human rights group said that Quanta Computer, another manufacturer, skirted labor laws by using teenage “interns” to work night shifts.
Apple says that its supplier audit program has worked hard to improve conditions and reduce rule breaks at its supplier factories. When the program started in 2014, it says that only 26 percent of factories were performing at their best, a figure that rose to 82 percent in 2019.
In this instance, Pegatron has said that it has fired the manager responsible and Apple said that it hadn’t found evidence of forced labor. The manufacturer has added that it will fix the issue with its current practices and will compensate the workers who were affected.
Bloomberg says that the Pegatron suspension, which only covers new business, may afford a rival manufacturer a chance at earning Apple’s lucrative iPhone business. Luxshare, which the report says is the first company on China’s mainland that could be tasked with building the new smartphones.